Mission, Vision, Core Values
AND What It All Means

NCB Capital Impact helps people and communities reach for their highest potential at every stage of life.

We envision a world where high-quality health care, housing, and education are accessible and attainable; where eldercare is dignified and respectful; and where environmental stewardship is practiced by every community. 

NCB Capital Impact uses its depth of experience, cooperative approach, and diverse network of alliances to generate critical investments that create a high quality of life for low income people and communities.

NCB Capital Impact is an affiliated non-profit corporation of NCB providing financial and technical services both directly
and indirectly through separate subsidiary LLCs. For 30 years, NCB has been a valued strategic partner in delivering capital for mission related investments and assistance to underserved communities.

NCB Capital Impact people strive to apply these values in our work everyday:

Cooperation: We value cooperation and are committed to utilizing the principles of self-help and economic democracy to solve problems.
Innovation: We value innovation in our work and strive to provide leadership in the markets we serve by creating new solutions.
Leadership: We value leadership and seek to create an environment in which our customers, constituents and employees are encourage to take initiative, embrace innovation, and create positive change.
Commitment: We value social and professional commitment and strive to maintain a strong sense of responsibility and accountability to the communities we serve, to our co-workers and to ourselves.
Trust: We value trust and expect everyone in our organization to communicate with honesty and clarity, treat each other with respect, and be accountable for their actions.
Diversity: We value diversity by continually striving to include, understand and respect the unique aspects of individuals and communities where we work, live and serve.

What This All Means to Us...

“I came to NCB Capital Impact with the goal of using my financial skills for projects targetting low income communities. It is important to me that everybody has a chance to receive high quality healthcare and education, no matter where you were born and how much your parents make. I recently saw a movie on South Africa, where someone said that our freedom starts when everybody is free.”
- Virginie Arnaud Le Pape, Senior Loan Officer

“We care about opening those gates of opportunity (to health care, education, housing and aging with dignity) so that everyone can walk through.”
- John Holdsclaw, Director of Policy Development

“I believe that a committed group of people can make a difference in the world and am proud to work for an organization and with people doing so on a daily basis.”
- Ruta Kadonoff, Associate Director, The Green House Project
 
 “What I care most about is breaking the cycle of poverty so that everyone has the opportunity to know who they are, to be their best selves, and to contribute to society.”
- Annie Donovan, Chief Operating Officer
 
“The reason I work so hard and remain committed to NCB Capital Impact after all these years is the mission.  Everyone should have access to quality healthcare and education regardless of their ability to pay.  I recently made a site visit to a newly constructed health center that was financed by NCB Capital Impact.  The waiting room was packed with people.  My first thought was that this all would not have been possible without NCB Capital Impact and its dedicated employees!”
- Kathy Jolly, Loan Associate Manager

“In my previous life, my goal was simple – develop professional skills, climb the corporate ladder.  Success came but with a diminishing marginal satisfaction since I felt I missed something. That feeling was like a small hole deep in my heart. And it kept getting bigger.
 
My best friend AA once took a volunteer trip to Kenya to help building school for a small village.  She worked with her bare hands to make bricks from mud, but she was so happy knowing kids there now have their very first chance to explore their potentials. I knew that was the feeling I was looking for. However, meanwhile I asked myself ‘Is this the best you can do in helping others? How can you leverage yourself to the maximum? ” In an old Chinese saying, we believe “Understanding others is bright, understanding yourself is wise”. I realize as an individual, I can only achieve to certain limit. It is just like a utility bolt can do certain functions. The difference is made by putting it in different places – in an M1A2 Abrams Main Battle Tank or a Caterpillar D9 bulldozer. I found my place at NCB Capital Impact. Yes, I am still crunching the numbers, but NCB Capital Impact gives the work a different meaning – everyday, for everyone, we are building - schools, clinics, nursing homes; a fairer capital system, a bigger hope, a better life.”
- Catherine Lee, Senior Financial Analyst
 
“NCB Capital Impact is special because it provides innovative solutions to help communities help themselves! We honor the diversity and cultural fabric of each community we work with and commit to doing all we can to help them meet their potential.”
- Candace Baldwin, Senior Policy Advisor, Center for Long Term Supports Innovation
 
“The harder we work the better life can be for elders, their families, and caregivers.”
- Melissa Honig, Project Guide, The Green House Project
 
“In his book "Managerial Courage", Harvey A. Hornstein says, "No organizational regeneration, no industrial renaissance can take place without individual acts of courage."  Working here at NCB Capital Impact means that every enterprising spirit is nurtured, supported and listened to; it means that you can use your heart and your head every day; it oftentimes means taking a leap of faith - faith in the success of our mission, faith in our knowledge and skills, faith that we know that doing the right thing might override a less than perfect business decision. I work here to test the boundaries on a daily basis - an act of courage mirrored throughout the organization."
- Shannon Scott, Controller

“As a human being, I care about the state of not only our community, but the society in general. I work here because I believe in and support the mission and vision of NCB Capital Impact. To provide underserved communities and its people to have a piece of the American Dream- health, wealth and prosperity is truly what we are about. I feel good when, we finance another school, healthcare facility, help someone become a homeowner, assist the elderly, and provide technical assistance. All these transactions bring us one step closer to allowing everyone equal access.”
- Kelley Brown, Loan Servicing Specialist

Stay tuned for more stories and thoughts from NCB Capital Impact people!